Terms & Conditions

Last updated: August, 27, 2026

Welcome to Heart Reunion By Yola.

These Terms & Conditions govern your use of the Heart Reunion By Yola website and, where applicable, your communication with Heart Reunion By Yola regarding consultations and personalised spiritual relationship guidance.

Please read these Terms & Conditions carefully.

1. About Heart Reunion By Yola

Heart Reunion By Yola provides personalised spiritual relationship guidance and consultations relating to relationship circumstances that may include:

lost love and relationship reconciliation;
marriage difficulties and reconciliation;
relationship healing;
betrayal and rebuilding trust;
commitment and relationship stability;
fidelity and loyalty concerns;
communication and emotional reconnection;
emotional healing and closure;
third-party or family interference;
long-distance relationship difficulties.

The appropriate direction is intended to depend on the individual circumstances shared by the client.

Clients are not expected to select a predetermined service without first having an opportunity to explain their situation.

How Relationship Consultations Work

2. Acceptance of These Terms

By accessing or using this website, contacting Heart Reunion By Yola, submitting an enquiry, or engaging in a consultation, you agree to these Terms & Conditions to the extent applicable to your interaction.

If you do not agree with these Terms, please do not use the website or proceed with services on that basis.

Nothing in these Terms is intended to remove or limit rights that cannot lawfully be excluded under applicable law.

3. Website Information

The information on this website is provided to explain the Heart Reunion By Yola approach, services and areas of guidance.

Website content is general in nature unless it forms part of personalised communication directly relating to your circumstances.

Reading information on this website does not by itself create a practitioner-client relationship or guarantee that a particular service is suitable for you.

Not every subject discussed on the website is necessarily offered as a separate service.

4. Consultations and Personalised Guidance

Heart Reunion By Yola's preferred approach is:

Understand the relationship story → assess the circumstances → discuss the most relevant spiritual direction.

A consultation or initial discussion may involve information about:

what happened in the relationship;
the history and duration of the relationship;
whether the people are together or separated;
whether communication still exists;
whether the people are married;
whether betrayal occurred;
whether another person is involved;
whether family interference is affecting the relationship;
what outcome the client is hoping for.

The information shared by the client helps provide context for the discussion.

Private Consultation

5. No Guaranteed Results

Relationship circumstances and future outcomes cannot honestly be guaranteed.

Heart Reunion By Yola does not guarantee:

that a former partner will return;
that reconciliation will occur;
that a marriage will be restored;
that another person will marry or commit;
permanent fidelity or loyalty;
control over another person's thoughts, feelings or choices;
results within a fixed number of hours or days.

Any guidance or spiritual direction should not be understood as a promise of a particular future outcome.

Realistic Expectations

Spiritual Services Disclaimer

6. Personal Choice, Consent and Boundaries

Heart Reunion By Yola does not position its services around:

forced obsession;
mind control;
guaranteed domination of another person;
revenge;
harm against a romantic rival;
harassment or stalking;
bypassing an explicitly expressed no-contact boundary.

The approach recognises the importance of personal boundaries, dignity, consent and free will.

Ethics, Consent & Free Will

7. Client Responsibilities

When seeking personalised guidance, you agree to provide information honestly and as accurately as reasonably possible.

You remain responsible for:

your own decisions and actions;
how you communicate with other people;
respecting applicable law;
respecting another person's clearly expressed boundaries;
seeking appropriate professional or emergency assistance where required.

Heart Reunion By Yola is not responsible for actions taken by a client independently of the guidance provided.

8. Appropriate Use of the Website and Services

You must not use the website, communications or services for purposes involving:

harassment;
stalking;
threats;
unlawful conduct;
revenge or intentional harm;
attempts to bypass another person's explicit boundaries;
misuse of private information.

Heart Reunion By Yola may decline or discontinue engagement where the circumstances or requested purpose fall outside the practice's ethical boundaries.

9. Payments and Financial Arrangements

Where a consultation or service involves a fee, the relevant financial arrangements should be communicated before the client proceeds.

The exact terms relating to:

consultation fees;
service fees;
payment methods;
payment timing;
cancellations;
refunds or other financial matters;

may depend on the specific service or arrangement.

No payment should be assumed to create a guarantee of a particular relationship outcome.

Important publishing note: This section should be updated once your actual payment, cancellation and refund arrangements are formally established. I recommend that we create a separate Payments, Cancellations & Refunds Policy only if the real business process is sufficiently defined to support it.

10. Cancellations and Changes

Consultation or service arrangements may need to be changed depending on circumstances.

The applicable cancellation, rescheduling or other terms should be communicated to the client where relevant before an appointment or paid arrangement proceeds.

This website should not publish a specific cancellation or refund promise until Heart Reunion By Yola has adopted an actual policy that it can consistently follow.

11. Communications

Heart Reunion By Yola may communicate through channels such as:

WhatsApp;
telephone;
email;
website forms;
private consultation arrangements.

When you use a third-party communication service, that service may also have its own terms and privacy practices.

Communication through these channels should be respectful and used in connection with legitimate enquiries or agreed services.

Contact Heart Reunion By Yola

12. Privacy and Personal Information

Relationship circumstances can involve deeply personal information.

The handling of personal information through the website and business communications is addressed in the:

The Heart Reunion By Yola approach to private and sensitive relationship conversations is addressed separately in:

Confidentiality & Privacy

13. Guidance Is Not a Substitute for Other Necessary Support

Heart Reunion By Yola provides spiritual relationship guidance.

The services should not be presented as a substitute for appropriate:

emergency assistance;
medical care;
mental-health care;
legal advice or legal representation;
protection or intervention where there is immediate danger or abuse.

Heart Reunion By Yola does not guarantee medical, legal, court, fertility or emergency outcomes.

Where a situation requires another form of professional or emergency support, that support should be sought appropriately.

14. Intellectual Property

Unless otherwise stated, the original content, branding and materials published on the Heart Reunion By Yola website are owned by or used with permission by Heart Reunion By Yola.

You may not reproduce, republish or commercially exploit substantial portions of the website's original content without permission, except where permitted by applicable law.

15. Third-Party Websites and Services

The website may contain links to third-party websites or communication platforms.

Those websites and services operate under their own terms and policies.

Heart Reunion By Yola is not responsible for the content, availability or practices of third-party websites or services.

16. Availability and Changes

Heart Reunion By Yola may update, change or remove website content, services or website features from time to time.

A particular page, topic or area of information appearing on the website does not necessarily mean that a specific service is always available.

17. Limitation of Liability

To the extent permitted by applicable law, Heart Reunion By Yola does not accept responsibility for a particular relationship outcome simply because a client hoped for, expected or desired that outcome.

Nothing in these Terms & Conditions is intended to exclude liability where liability cannot lawfully be excluded or limited.

These Terms should be interpreted consistently with applicable consumer-protection requirements. South African consumer law specifically restricts contractual terms that are misleading or that improperly waive consumer rights or exempt a supplier from certain forms of liability. (Government of South Africa)

18. Changes to These Terms

Heart Reunion By Yola may update these Terms & Conditions from time to time.

The latest version should display its effective or last-updated date.

If a material change affects an existing paid arrangement, the treatment of that arrangement should be considered separately and consistently with the terms applicable to that client and any relevant legal requirements.

19. Governing Law

These Terms & Conditions are intended to be interpreted in accordance with the laws applicable to Heart Reunion By Yola's operations in South Africa.

Where mandatory consumer-protection or other laws apply, those laws may provide rights or obligations that cannot be excluded simply by these Terms & Conditions.

20. Contact

If you have a question about these Terms & Conditions, please contact Heart Reunion By Yola through the official contact channels provided on the website.

Contact Heart Reunion By Yola

Spiritual Services Disclaimer

Client Rights & Transparency

Realistic Expectations

Ethics, Consent & Free Will

Confidentiality & Privacy